MJ ADVENTURES
TERMS & CONDITIONS OF TRADE

1 RATES
1.1 All rates are denominated in USD.
1.2 The net rate is the amount due to MJ Adventures and is not commissionable.
1.3 MJ Adventures reserve the right to change rates without notice.

2 PAYMENT
2.1 All payments are to be made in USD unless a special arrangement is made between the
parties and committed to writing.
2.2 All payments are required in full before booking is confirmed.
2.3 Bookings will be cancelled if payment is not received in full prior to the date of travel.
2.4 Credit terms will be extended, by separate agreement, only to those agents who qualify
and at the discretion of MJ Adventures Management

3 BOOKINGS
3.1 Bookings will be made with MJ Adventures office
3.2 All clients must be in possession of a valid travel voucher and will need to present this prior to boarding.
3 MJ Adventures uses a weight and balance system to load passengers and there are no seat reservations.

3 Charter bookings to be made at least 5days before the date of charter to allow for flight planning.

4 CHILDREN
4.1 Children aged 3 and older are required to have their own seat and pay in full.
4.2 Chilren younger than 3 may fly only if accompanied by a parent and may sit on the parents lap at no charge.
4.3

5 GENERAL CANCELLATION POLICY
5.1 Cancellation more than 30 days before date of travel – no charge.
5.2 Cancellation within 30 days of travel – 20% cancellation fees.
5.3 Cancellation within 7 days before date of travel – 50% cancellation fees.
5.4 Cancellation within 24 hrs / no show – 100% cancellation fees.
5.5 If a passenger falls sick and provides reasonable proof – 100% refund.

6 RIGHT OF REJECTION
6.1 Our Helicopters are governed by the Civil Aviation Authority of Zimbabwe (CAAZ)
6.2 There is a maximum weight limit of 120 kilograms per passenger on all flights,
however passenger / flight rearrangements can be done to accommodate passenger over the weight limits
6.3 MJ Adventures at Management’s discretion reserves the right to refuse flying any passenger to their aircraft as they see fit.

7 AGENT’S RESPONSIBILITY & LIABILITY
7.1 The agent will inform their clients of all relevant information pertaining to activity requirements and
shall be responsible for collection of all money due from such clients and for payment to MJ Adventures.
7.2 The agent will inform their clients of any Fees that are payable at the site and collected by MJ Adventures.

8 VARIATION OF TERMS & CONDITIONS
8.1

9 DURATION
9.1 The agreement validity is as stated on the rate sheet.

10 BREACH
10.1 Should ANY of these terms and conditions itemised above not be fully complied with, MJAir reserves
the right to:
i) Cancel reservations.
ii) Withdraw rates.
iii) Withdraw any other special trading arrangements.
iv) Terminate the contract.
v) Take legal action as necessary.

11 LEGALITY
11.1 This agreement shall be governed and construed by the laws of Zimbabwe.